Some machines will not
perform a successful un-install unless SQL is out of memory. The procedure
will vary depending on your exact configuration. Make sure Motive Power is
not running. First look in the lower right of the task bar at the bottom
of the screen and check for a SQL icon. If you find one, stop it. If you
don't find one, go into task manager and look for a process named
sqlservr.exe. Highlight it and pick End Process or ShutDownTask (depending
on your version of Windows). You may get a message that this is denied on
later versions of Windows. This is okay. Go into Control Panel |
Add/Remove Programs. If Microsoft SQL Server is shown (most times it will
not show separately) remove it first and then remove Motive Power. Restart
the machine, go into task manager again and make sure that sqlservr.exe is
no longer there. Then reinstall Motive Power.
Some machines will have a
problem if you do not remove the work files. Delete the folder Program
Files | Motive Power. If Motive Power is your only SQL application delete
the folder Program Files | Microsoft SQL Server after the un-install and
before you try to install again. If you have other SQL programs then
delete the folder Program Files | Microsoft SQL Server | MSSQL$CAI before
trying to install again.
