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Motive Power is available
several ways. The best way for you to run Motive Power will depend on how much
support you need and how you are set up.
Free Support - is available in the FAQ at this site
and by email. Any questions that come in which are not covered by the help
system built into the program get posted on the FAQ. You can get help with
specific problems by sending email to
support@computerassistance.com
User Group the
AutoMotivePower group has been set up at Yahoo Groups so Both GarageKeeper and Motive Power users can talk over programs features and general shop management issues. You need to register to post. You can
send a registration request at the Yahoo group site or send an email to support@computerasistance.com
Paid Support is available several ways:
One on One support is available directly
from Computer Assistance and from our Independent Support specialists. This includes remote control of
your system and/or telephone time to help with installation and other
problems.
Coaching and Business Advice is available from
Computer Assistance to help you make
better decisions about pricing, policies, and people. Ad hoc help is
available at the current support rate, ongoing work done at a negotiated
rate.
Independent
Support Specialists help you with the initial installation and
configuration of Motive Power. They also help you to get more out of your Motive
Power program and your computer system. You can get local support that matches
up to your hours of operation. Contact the individual companies for their rates.
CustomerLink Reminder Service sends reminders and other mailings to your
customers on your behalf. Rates vary depending on the services purchased.
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