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Motive Power is available
several ways. The best way for you to run Motive Power will depend on how much
support you need and how you are set up.
Free Support - is available in the FAQ at this site
and by email. Any questions that come in which are not covered by the help
system built into the program get posted on the FAQ. You can get help with
specific problems by sending email to
support@computerassistance.com
Paid Support is available several ways:
One on One support is available directly
from Computer Assistance for our products. This includes remote control of
your system and/or telephone time to help with installation and other
problems. You can buy this service by the year or by the hour. Current
annual rates start at $400. The ad hoc rate is $100 and hour with a $30
minimum.
Coaching and Business Advice to help you make
better decisions about pricing, policies, and people. Ad hoc coaching is
priced the same as One on One support. Blocks of time are available at a
negotiated rate.
Independent
Support Specialists help you with the initial installation and
configuration of Motive Power. They also help you to get more out of your Motive
Power program and your computer system. You can get local support that matches
up to your hours of operation. Contact the individual companies for their rates.
CustomerLink Reminder Service sends reminders and other mailings to your
customers on your behalf. Rates vary depending on the services purchased.
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